Lockouts and Lost Keys

Stolen or Lost Keys

If your key has been lost or stolen:

  • Foggy Bottom Campus: Call the Key Depot at (202) 994-6706, option 1, or come to the Key Depot: Support Building 2025 F Street
  • Mount Vernon Campus: Call the Key Depot (202) 242-6676, or come to the Key Depot, Somers Hall
  • The Key Depot will issue a loaner key that must be picked up by the resident for use until the lock has been changed.
  • A University locksmith will leave a hangtag on your door once your lock has been changed, and an email notification(s) will be sent to all occupants of the room.  After receiving this notice, all room occupants must pick up new room key(s) from the appropriate Key Depot office.
  • Verification with picture ID will be required.
  • The resident who lost the key will be charged $150.  Roommates will not be charged for the new key unless they fail to turn in their old key(s).

At the Mount Vernon Campus, GWPD will perform a let in service  between the hours of 11:00pm and 8:30am.


Temporarily Locked Out

  • Foggy Bottom Campus: Call the Key Depot at (202) 994-6706, option 1, or come to the Key Depot: Support Building 2025 F Street
  • Mount Vernon Campus: Call the Key Depot (202) 242-6676, or come to the Key Depot, Somers Hall
  • Go to the Foggy Bottom or Mount Vernon Key Depot to obtain a temporary loaner key, and if needed, a temporary Gworld access card. 
  • Verification with picture ID will be required.
  • The loaner key/keycard must be returned within 24 hours to avoid replacement charges of $50/Access Card $150/key.   

At the Mount Vernon Campus, GWPD will perform a let in service  between the hours of 11:00pm and 8:30am.